At 39ph, we take the privacy and security of your personal information seriously. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and what rights you have as a Filipino player under the Philippine Data Privacy Act of 2012.
Our Privacy Commitments at a Glance
39ph processes all player data in full compliance with Republic Act No. 10173 – the Philippine Data Privacy Act of 2012 – and its Implementing Rules and Regulations. Your data rights as a Filipino citizen are fully respected.
All data transmitted between your device and the 39ph platform is protected by 256-bit SSL encryption. Your login credentials, KYC documents, and financial transaction data are never transmitted in plain text.
39ph does not sell, rent, or trade your personal information to third-party marketers. Data is shared only with service providers directly involved in operating the 39ph platform, and only to the extent necessary.
As a PAGCOR-licensed operator, 39ph is required to collect and retain certain player data for regulatory audit, anti-money laundering compliance, and responsible gaming enforcement. All such data handling is authorised under Philippine gaming law.
Filipino players have the right to access, correct, object to, and request erasure of their personal data held by 39ph, subject to legal retention obligations. Submit a data rights request via our support team at any time.
39ph collects only the personal data that is strictly necessary for the purposes outlined in this Privacy Policy. We do not collect data for speculative future purposes and regularly review our data holdings to delete information that is no longer required.
This Privacy Policy ("Policy") describes how 39ph ("the Company," "39ph," "we," "our," or "us"), operator of the online casino and sports betting platform accessible at 39ph.club, collects, uses, stores, shares, and protects the personal information of registered players, website visitors, and other data subjects ("you" or "your") in connection with the services offered under the 39ph brand.
39ph is committed to handling your personal data responsibly, transparently, and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, hereinafter "DPA"), its Implementing Rules and Regulations, and all other applicable data protection laws and PAGCOR regulatory requirements governing online gaming operations in the Philippines.
By registering an account on 39ph, accessing any part of our platform, or communicating with our support team, you acknowledge that you have read and understood this Policy and consent to the processing of your personal information as described herein. If you do not agree with the terms of this Policy, you must not use the 39ph platform.
For the purposes of the Philippine Data Privacy Act of 2012, the data controller responsible for your personal information collected through the 39ph platform is the Company operating 39ph.club under its PAGCOR license.
39ph has designated a Data Protection Officer (DPO) as required under the DPA. Data subjects may contact the 39ph DPO to exercise their rights, submit access requests, or raise data privacy concerns through the support channel listed in Section 14 of this Policy.
39ph collects the following categories of personal data from players and platform users:
3.1 Identity Data
3.2 Contact Data
3.3 Financial Data
3.4 Gameplay and Account Data
3.5 Technical Data
39ph collects personal data through the following methods:
39ph processes your personal data for the following specific purposes:
Under the Philippine Data Privacy Act, 39ph processes your personal data on the following legal bases:
39ph does not sell, rent, or trade your personal information. We share your data only in the following circumstances and only to the extent strictly necessary:
All third-party service providers who access 39ph player data are contractually bound by data protection obligations consistent with the Philippine DPA and are prohibited from using your data for any purpose other than providing the contracted services.
39ph retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification.
The 39ph platform uses cookies and similar tracking technologies to enhance your user experience, maintain session security, and collect analytics data. The types of cookies used by 39ph include:
You may manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality and performance of the 39ph platform.
39ph implements comprehensive technical and organisational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Our security programme includes:
While 39ph employs industry-standard security practices, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for promptly notifying 39ph of any unauthorized account access.
As a data subject under Republic Act No. 10173, you have the following rights in relation to your personal data held by 39ph:
| Right | Description |
|---|---|
| Right to Information | You have the right to be informed of how 39ph collects and processes your personal data, as described in this Policy. |
| Right to Access | You may request a copy of the personal data 39ph holds about you and information about how it is processed. |
| Right to Correction | You may request correction of inaccurate, outdated, or incomplete personal data in your 39ph profile. |
| Right to Erasure | You may request deletion of your personal data where processing is no longer necessary, subject to legal retention obligations. |
| Right to Object | You may object to processing of your personal data for direct marketing or where processing is based on legitimate interests. |
| Right to Data Portability | You may request your personal data in a structured, commonly used format for transfer to another service where technically feasible. |
| Right to File a Complaint | You may lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated. |
To exercise any of these rights, contact the 39ph Data Protection Officer via our support channel. We aim to respond to all data rights requests within thirty (30) calendar days.
The 39ph platform is strictly intended for individuals who are at least twenty-one (21) years of age. 39ph does not knowingly collect or process personal data from persons under 21 years old. Age verification is a mandatory component of the 39ph KYC process, and accounts found to be registered by underage individuals will be immediately closed and all associated data deleted in accordance with our retention policy.
If you have reason to believe that a minor has provided personal data to 39ph without parental consent, please contact our support team immediately so that we may take appropriate action.
39ph reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or platform operations. Material changes to this Policy will be communicated to registered players via email notification or a prominent platform notice prior to the effective date of the change.
The "Last Updated" date at the top of this Policy reflects the most recent revision. Your continued use of the 39ph platform following notification of policy changes constitutes your acceptance of the revised Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 39ph, please contact us through the following channels:
Please mark privacy-related inquiries as "Data Privacy Request" in your message subject or opening line. Our Data Protection Officer and support team aim to acknowledge all data privacy inquiries within two (2) business days and to provide a substantive response within thirty (30) calendar days.
If you believe your data privacy rights have not been adequately addressed by 39ph, you may escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data protection matters under the DPA.
Your data is protected by Philippine law, PAGCOR regulation, and 39ph's own strict security standards. Join thousands of Filipino players who trust 39ph for live casino, slots, bingo, sabong, and sports betting. Register in under two minutes. Must be 21 or older.
21+ PAGCOR licensed. Your data is protected. Play responsibly.