Please read these Terms and Conditions carefully before registering or using any service offered by 39ph. By creating an account or placing a bet on our platform, you confirm that you have read, understood, and agree to be legally bound by these terms.
Key Points at a Glance
You must be at least 21 years old to register and use 39ph. This is a strict PAGCOR compliance requirement. KYC verification is mandatory before any withdrawal is processed.
39ph operates under a PAGCOR license. All games, payment operations, and player interactions are subject to Philippine gaming law and PAGCOR regulatory standards.
Each individual may hold only one registered account on 39ph. Duplicate accounts will be suspended and any associated winnings may be forfeited without prior notice.
All bonuses and promotional credits issued by 39ph are subject to wagering requirements before withdrawal. Minimum wagering multiples and eligible games are specified in each individual offer's terms.
39ph primarily operates in Philippine Peso (PHP / ₱). Deposits via GCash, Maya, BPI, BDO, Metrobank, and other supported methods are subject to minimum transaction thresholds and processing timelines.
39ph services are intended solely for players physically located within the Philippines. Access from prohibited jurisdictions is a breach of these Terms. VPN usage to circumvent geographic restrictions is strictly forbidden.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and 39ph ("the Company," "39ph," "we," "our," or "us"), governing your use of the website located at 39ph.club and all associated gaming services, applications, and features offered under the 39ph brand.
By accessing the 39ph platform, creating an account, or engaging in any gaming or financial activity on our platform, you conclusively confirm that you have read, understood, and agreed to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference. If you do not agree with any provision of these Terms, you must immediately cease using the 39ph platform.
39ph reserves the right to amend, update, or replace these Terms at any time. Continued use of the platform following the posting of revised Terms constitutes your acceptance of such changes. We recommend reviewing these Terms periodically.
To register and maintain an active account on 39ph, you must satisfy all of the following eligibility criteria at all times:
39ph reserves the right to request identity verification documents at any time to confirm your eligibility. Failure to provide satisfactory documentation may result in account suspension and the withholding of pending withdrawals pending investigation.
3.1 One Account Policy. Each natural person is permitted to hold only one (1) registered account on 39ph. The creation of duplicate, secondary, or shared accounts for any purpose, including circumventing bonus restrictions or self-exclusion, is strictly prohibited. Violation of this policy will result in the immediate suspension of all related accounts and forfeiture of any associated balance or pending winnings.
3.2 Account Security. You are solely responsible for maintaining the confidentiality of your account credentials, including your password and OTP codes. You must not share your login information with any third party. 39ph shall not be liable for any losses arising from unauthorized account access caused by your failure to secure your credentials. You must notify 39ph immediately upon discovering any unauthorized use of your account.
3.3 KYC Verification. In compliance with PAGCOR anti-money laundering requirements and responsible gaming obligations, 39ph requires all players to complete Know Your Customer (KYC) verification before processing any withdrawal request. Accepted Philippine government-issued identification documents include: PhilSys National ID, UMID, valid passport, driver's license, SSS ID, and PRC ID. 39ph reserves the right to request additional supporting documentation where required.
3.4 Account Closure. You may request closure of your 39ph account at any time by contacting our support team. Prior to closure, all pending bets will be settled and any remaining balance will be returned via your verified withdrawal method, subject to applicable KYC requirements and withdrawal processing timelines.
4.1 Accepted Payment Methods. 39ph accepts deposits and processes withdrawals through the following payment channels available to Filipino players: GCash, Maya (formerly PayMaya), BPI, BDO, Metrobank, Coins.ph, 7-Eleven Cliqq, and USDT TRC20. Supported methods are subject to change; current options are displayed within your account portal.
4.2 Minimum Transactions. The minimum deposit amount is PHP 100. The minimum withdrawal amount is PHP 200. These thresholds are subject to periodic review and may be updated with prior notice to players.
4.3 Withdrawal Processing. Withdrawal requests submitted by verified KYC-compliant accounts are processed within the following timeframes: GCash and Maya – within 15 minutes to a few hours; bank transfers (BPI, BDO, Metrobank) – within one (1) business day. Processing times may be extended during peak periods or where additional verification is required.
4.4 Currency. All transactions on 39ph are denominated in Philippine Peso (PHP / ₱) unless otherwise specified. Where cryptocurrency deposits are accepted, conversion to PHP will be applied at the prevailing market rate at the time of confirmation.
4.5 Fraud Prevention. 39ph employs automated fraud detection systems. Deposits made using payment methods not registered in your verified name may be rejected and returned. Any attempt to reverse, charge back, or dispute a legitimate deposit made in good faith is a material breach of these Terms and may result in immediate account suspension.
All bonuses, free credits, free spins, and other promotional offers made available by 39ph are subject to the following general conditions in addition to any offer-specific terms communicated at the time of the promotion:
All games available on the 39ph platform – including live dealer table games, online slots, bingo, fishing games, and sports betting markets – are governed by the rules set by the respective game provider or sports book operator in addition to these Terms.
39ph uses independently audited Random Number Generator (RNG) technology for all applicable game categories. Published Return to Player (RTP) percentages are accurate and reflect certified game configurations. 39ph does not and cannot modify game outcomes in real time.
All bets placed through the 39ph platform are binding once confirmed by the system. Technical malfunctions that affect a game session will be handled in accordance with our platform error resolution policy. In the event of a manifest error in odds, prices, or payouts, 39ph reserves the right to void affected bets and return stakes to players.
The following activities are strictly prohibited on the 39ph platform and constitute a material breach of these Terms:
Violation of these prohibitions may result in immediate account suspension, forfeiture of balances, reporting to PAGCOR and relevant Philippine law enforcement authorities, and civil or criminal liability where applicable.
39ph is committed to promoting responsible gaming for all Filipino players. We recognize that online gambling carries real financial risks and that a minority of players may develop problematic gambling behaviour. To support player welfare, 39ph provides the following voluntary responsible gaming tools accessible through your account settings:
Players who are experiencing gambling-related harm are encouraged to seek assistance. As mandated by PAGCOR, 39ph enforces the 21+ age restriction and verifies player age through KYC. Any account found to belong to a person under 21 years of age will be immediately closed and all funds returned to the depositing payment method.
For more information on responsible gaming support resources in the Philippines, please visit our Responsible Gaming page.
All content, software, trademarks, logos, trade names, graphics, interface designs, and game assets displayed on the 39ph platform are the exclusive property of 39ph or its licensed content providers. Nothing in these Terms grants you any right, title, or interest in any intellectual property belonging to 39ph or its partners.
You may not reproduce, distribute, modify, display, or commercially exploit any part of the 39ph platform without express prior written permission from the Company. Unauthorized use of 39ph intellectual property may give rise to legal action under Philippine and international intellectual property law.
To the maximum extent permitted by applicable Philippine law, 39ph shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the 39ph platform, including but not limited to: loss of gaming winnings due to technical failure, service interruptions, internet connectivity issues, or unauthorized third-party access.
39ph's total aggregate liability to any individual player in connection with any claim arising under these Terms shall not exceed the total net deposits made by that player in the thirty (30) days immediately preceding the event giving rise to the claim.
39ph does not guarantee uninterrupted access to the platform. Scheduled and unscheduled maintenance, technical upgrades, and third-party service disruptions may temporarily affect platform availability. We will endeavour to provide advance notice of planned maintenance where practicable.
The collection, processing, storage, and use of your personal information by 39ph is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the 39ph platform, you consent to the data practices described in our Privacy Policy.
39ph collects and processes personal data including identity documents, contact details, financial transaction records, and gameplay data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and applicable PAGCOR data governance requirements. For full details, please review our Privacy Policy.
39ph reserves the right to amend, update, supplement, or replace these Terms at any time at its sole discretion. Material changes to these Terms will be communicated to registered players via email notification to the address on file or via a prominent notice on the 39ph platform. The revised Terms will take effect from the date specified in the notice.
Your continued use of the 39ph platform after the effective date of any amendment constitutes your binding acceptance of the revised Terms. If you do not accept the amended Terms, you must immediately cease using the platform and request account closure.
These Terms and any dispute, claim, or matter arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles.
Any dispute arising between you and 39ph that cannot be resolved through our internal customer support process will be submitted to the exclusive jurisdiction of the appropriate courts of the Philippines. Disputes relating to PAGCOR licensing matters may also be escalated to PAGCOR through its official regulatory complaint channels.
39ph is committed to fair and transparent dispute resolution. Players with unresolved complaints are encouraged to document their concern in writing and submit it via our support email: [email protected].
If you have any questions, concerns, or complaints regarding these Terms and Conditions or the 39ph platform in general, please contact our support team through the following channel:
Our support team includes Filipino-speaking agents who can assist in both English and Filipino. We aim to respond to all written inquiries within 24 hours during standard business days.
Now that you've reviewed our Terms, join thousands of Filipino players at 39ph – the PAGCOR-regulated online casino with live dealer games, slots, bingo, sabong, and sports betting. Register in under two minutes. GCash deposits accepted. Must be 21 or older.
21+ PAGCOR licensed. Play responsibly. Gambling involves financial risk.